Hi, my name is Alex Whiley and I live in a small village in Bedfordshire with my husband and two small boys. Travel runs in our family, most of my family were in the Royal Navy travelling around the world, my husband is a pilot, and I was actually made in Hong Kong!
Around 24 years ago I started working for a multi-national travel agency, starting as a trainee, and ten years later I became Regional Manager. During this time I made the most of every opportunity to increase my product knowledge by going on managers conferences and familiarisation trips to some beautiful parts of the world.
My two favourite destinations are The Maldives and New York, obviously for completely different reasons. The Maldives are breathtakingly beautiful, like nowhere else in the world. The islands offer complete luxury and relaxation. And New York is magical, especially at Christmas time when I feel like I am taking part in an enchanted movie.
I have always loved travel and offering great customer service. My customers have my mobile phone number, so they can contact me whenever is convenient to them. I go above and beyond just booking their holiday - I check people in to their flights, email the hotels with special requests and can contact local restaurants to make reservations. So more of a 'ribbon wrapped service' than the average travel agent, I pride myself on offering a bespoke travel service.
I frequently used Shore Travel for my own holiday plans, and have always been highly impressed by their range of products and amazing service. I was approached by Shore Travel and jumped and the opportunity to work for such a fantastic company.
With my knowledge, travel industry experience and great contacts I can make your holiday dreams a reality.
What they say...
"Thank you so much Alex for booking our extended family onto a P&O cruise to celebrate my 60th birthday next year. You have been so patient with my requests, dates etc changing, and have always remained calm, caring and professional. I can’t wait to get our next adventure booked with you."
"Alex booked our 10 day holiday to Langkawi in Malaysia over the recent New Year and she was superb. From finding the holiday for us and sorting out the booking... Everything went extremely smoothly. The holiday itself was amazing and the quality and location of the hotel could not be faulted. We will definitely be using Shore Travel again. Thanks Alex... We will be recommending you to others."
DAVE HOMANS, BEDFORDSHIRE